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Faq

Q1: What’ s the warranty of aluminum furniture?

A: All of our products can guarantee at least 2 years. While above the warranty does not cover failure or damage caused by improper applications and unreasonable conditions or abusive use.  



Q2: What’ s your MOQ?

A:  For table is 100pcs,  for chair is 200pcs.  



Q3: What’ s your payment terms?

A: 1) T/ T or L/ C is available.  30\%  deposit in advance,  the balance should be cleared before loading. For samples, Paypal is available.  



Q4: What’ s the lead time?

A:  It depends.  Normally 10days for sample and 25- 30 days for bulk.  



Q5: Could I take some samples from you? How about the sample charges?

A: Yes,  samples are available. About sample cost, 2- 2. 5 time for the price of the product.  But we will return them once received your order.  



Q6: Can I visit your factory?

A:  Yes,  We warmly welcome you to visit our factory at your convenient.  Our factory located nearby the Guangzhou Baiyun Airport.  It takes about 0. 5h by car from the airport.  Please contact us directly for visiting.  We will pick you up at Guangzhou Airport.  



Q7: Does the OEM order is available ?

A: Yes.  We do while please pass necessary details for process.  Also we will keep it in secret .  



Q8: Why aluminum is the best material for the outdoor furniture?

A:  Aluminum is the perfect material for outdoor furniture due to its strength,  longevity,  afford ability and lightweight.  Aluminum furniture does not rust and retains its good looks through blistering summer sun and drenching thunderstorms.  



Q9: How do you pack the chairs and tables?

A: Normally, chairs are wraped with non- woven fabric and stacked, outlayer with kraft and wheeled bracket.  
Tables are disassembly and packed with strong carton.  



Q10: Do you directly or indirectly employ children?

A: Aoter Furniture does not tolerate any form of forced child labor or child exploitation.  Our workplace practices look to enhance the quality of life for our employees and assist them in providing the social and economic stability that supports a healthful,  nurturing environment for raising children.  Included in these practices is a stipend which we offer to all of our employees for the education of their children.  



Q11: I need fast support ,  how can I get this?

A: You can call us at: 0086- 18923231456 ( Abby)  OR Contact by Sky pe: luoluoabby

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